At Celtime you always talk to a human!

Celtime strives to provide the best service possible with every contact! – from the first contact past your ten-year anniversary.

Your email isn't going to the inbox abyss, never to be seen or heard from again. At Celtime, we provide the exceptional service we'd want to experience ourselves!

We also love to receive feedback from you. It helps us to improve your experience on our shop and to provide you with a better selection of products.

Customer Service

Customer service is our number one priority. If you have any questions on our model, don't hesitate to contact us using this form or by sending us an email at One of our employees will reply as soon as humanly possible!

Pre-Sale Support

If you are unsure about the style of watch you should buy or have any other question before buying one of our product, be sure to send us an email at

Post Sale Support

If there is any problem with the product you bought from our headquarters, we will refund you no questions asked when receiving back the product itself. Send us an email at and we'll be more than happy to answer your query!

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